Conditions of sale
PAYMENTS
The prices displayed are valid only for Italy and include VAT, containers and packaging. Payment can be made: by debit card and credit card. b. using affiliated credit cards and/or the PayPal system. In particular, to complete the transaction by paying via Paypal you are redirected to a secure internet page managed by Banca Sella. This obviously does not imply the need to have a current account at this banking institution. For credit card payments, the card details are transmitted via a secure https connection to the Banca Sella gateway which returns only the masked card data (Token). For this reason Migliorino Design does not hold the credit card numbers of its Customers but only the unique reference to the data itself which resides on the Banca Sella Secure Servers. Credit cards issued by any bank can be used, as long as they belong to authorized circuits. c. in advance by bank transfer. Those who require an invoice must request one at the time of the order by entering the VAT number in the appropriate section and writing to shop@bestinodesign.com .
A) DELIVERY OF PRODUCTS
Migliorino Design delivers directly to the address indicated by the customer at the time of the order; the ordered goods therefore travel completely at Migliorino Design's risk. Depending on the destination area of the goods, deliveries may take place over a period of time that varies:
- NOT-SHIRT in 10-15 days
- PILLOWS in _______________-
- GLAMOUART PAINTINGS in _________________
DELIVERY AREAS
Migliorino Design carries out deliveries throughout the national territory using couriers.
STATUS OF PROGRESS OF THE ORDER
Migliorino Design provides customers registered on the Internet with an online tool for viewing the current status of their orders.
UNAVAILABILITY OF THE PRODUCTS
If the ordered products are temporarily unavailable, Migliorino Design will promptly inform the customer, without prejudice to the latter's right to renounce the order.
CANCELLATION OF ORDERS
Migliorino Design provides registered customers on the Internet with an online tool for canceling orders placed. The unregistered customer can proceed with the cancellation by calling the telephone number: +39 0883 882686 by writing to info@bestinodesign.com
RIGHT OF WITHDRAWAL
The customer, pursuant to Legislative Decree 06/09/05 N°206 and subsequent amendments, has the right to withdraw from the contract and proceed with the return of the goods within 14 days of receipt, giving notice to Migliorino Design – VIA EURIPIDE 40, AD ANDRIA 76123 (BT), by calling the telephone number +39 0883 882686 or by writing to shop@bestinodesign.com. Migliorino Design will be responsible for refunding the amount paid within 14 days of the customer's notification of withdrawal. In the areas served by the Migliorino Design distribution system, the collection of the goods is the responsibility of the Company and therefore the customer does not have to bear any costs. In any case, any shipping costs incurred for returning the goods to Migliorino Design are borne by the customer, however only the actual costs of the goods previously purchased will be refunded.
THE PAINTINGS ARE ALL INSURED!
LOST PAINTING:
– If the painting is lost before delivery to your address you will be fully refunded
– If the painting is lost after delivery, e.g. at a concierge, the insurance does not cover the loss. The customer is responsible and there is no refund
DAMAGED PANEL:
– Please check the product carefully when you receive it, make sure it is in perfect condition
– If there is any damage, please photograph all the defects and contact us within 24 hours, the information you give us will be essential to manage the refund
Return
We accept the return of the product under the following conditions:
– The customer contacts us within 14 days of receiving the painting
– The customer returns the painting to us within 10 days of the notice of withdrawal, shipping costs will be borne by the customer
– The painting must be returned intact and in its original packaging
– After receiving the painting in perfect condition we will make the refund within a maximum of 10 working days
– We do not accept returns for customized orders
COMPLAINTS
For any report, complaint or request for information you can directly contact the address: info@bestinodesign.com quoting the order number assigned at the conclusion of the order and reported in the order confirmation sent via e-mail. We also inform you that the European Commission provides a platform for the out-of-court alternative resolution of disputes, accessible on the website http://ec.europa.eu/odr
PROTECTION OF MINORS
Minors under 18 years of age are not authorized, unless under the supervision of an adult family member, to place orders via the online order form.